Crestpoint Psych Services – Terms & Conditions

 

Effective Date: January 2026
Website: www.CrestpointPsychServices.com
Owner: Crestpoint Psych Services, Colorado Springs, Colorado
Provider: Dr. Audrey Ramos, Ph.D., Postdoctoral Fellow

 

1. Acceptance of Terms

By accessing or using www.CrestpointPsychServices.com (the “Website”), you agree to comply with and be bound by these Terms & Conditions.
 

If you do not agree, please discontinue use of the Website immediately.

Crestpoint Psych Services reserves the right to update or modify these Terms at any time. Updated versions will be posted on this page with a revised effective date.

 

2. No Therapist–Client Relationship

Use of this Website — including submitting a contact form, sending an email, or viewing content — does not create a therapist–client relationship with Crestpoint Psych Services or Dr. Audrey Ramos.

 

A therapeutic or professional relationship is established only after:

1. A formal intake,

2. An evaluation of clinical appropriateness,

3. Signed informed consent, and

4. Completion of any required documentation.

 

3. Educational and Informational Purposes Only

All content on this Website, including text, graphics, blog posts, videos, and service descriptions, is provided for general informational purposes only. It is not intended as psychological, medical, diagnostic, or therapeutic advice. Do not rely on Website content as a substitute for professional mental health care.

 

4. Not for Emergencies

This Website is not monitored for emergency communication.

 

If you are experiencing a crisis or believe you may be a danger to yourself or others, call:

• 911

• 988 (Suicide & Crisis Lifeline)

• Or visit your nearest emergency room.

 

Do not use the contact form or email for urgent or critical issues.

 

5. Website Communications Are Not HIPAA-Secure

Email and website form submissions are not guaranteed to be secure or encrypted. Do not send confidential health information or sensitive personal details through the Website. Established clients will receive access to a HIPAA-compliant client portal for secure communication.

 

6. User Responsibilities

By using this Website, you agree not to:

• Use the Website for unlawful purposes

• Attempt to gain unauthorized access to servers or networks

• Submit harmful, defamatory, or inappropriate content

• Violate the privacy or rights of any individual or entity

 

You must be at least 18 years old to use this Website or request services.

 

7. Intellectual Property

All Website content, including logos, branding, text, graphics, images, design, and layout, is the property of Crestpoint Psych Services unless otherwise stated. Unauthorized reproduction, distribution, or modification of content is prohibited.

 

8. Links to External Websites

This Website may contain links to third-party resources. These external websites are not controlled, endorsed, or verified by Crestpoint Psych Services.

 

We are not responsible for:

• Accuracy of outside information

• Privacy practices of external sites

• Content or services offered by third parties

 

Users access external links at their own discretion.

 

9. Limitation of Liability

By using this Website, you agree that Crestpoint Psych Services and its provider(s) shall not be liable for any damages arising from:

• Use or inability to use the Website

• Reliance on Website content

• Website errors, inaccuracies, or technical issues

• Interactions with third-party sites

 

This limitation applies to all forms of damages, including direct, indirect, incidental, consequential, or punitive.

 

10. Privacy Practices

Website visitor information is handled according to our Privacy Policy. Clinical information is governed separately under HIPAA and state law.

 

Use of this Website constitutes agreement with:

• Our Privacy Policy

• HIPAA Website Statement

• Contact Form Privacy Notice

• Website Disclaimer

 

11. Governing Law

These Terms & Conditions are governed by the laws of the State of Colorado. Any disputes arising from Website use shall be resolved in Colorado state or federal courts.

 

12. Contact Information

For questions regarding these Terms & Conditions, contact:

Crestpoint Psych Services
Colorado Springs, Colorado
Phone: (719) 492-5548
Email: crestpointpsychservices@gmail.com