Crestpoint Psych Services – Privacy Policy

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Effective Date: January 2026
Website: www.CrestpointPsychServices.com
Owner: Crestpoint Psych Services, Colorado Springs, Colorado
Provider: Dr. Audrey Ramos, Ph.D., Postdoctoral Fellow

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Your Privacy Matters to Us

 

Crestpoint Psych Services values your right to privacy. This Privacy Policy explains how we collect, use, and protect information obtained through your visit to www.CrestpointPsychServices.com.

By using our website, you consent to the practices described in this policy.

Please read this Privacy Policy carefully to understand how we handle your information.

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1. What Personal Information Do We Collect?

We may collect personal information when you voluntarily provide it through:

A. Forms & Submissions

When filling out a contact form, requesting an appointment, or subscribing to updates, you may be asked to provide:

• Your name

• Email address

• Phone number

• General inquiry information

 

This information is used to contact you and respond to your inquiry.

 

B. Browser Log Data

When you visit our website, our servers may automatically collect:

• IP address

• Browser type

• Operating system

• Referring webpage

• Date and time of visit

• Pages visited and time spent

• General analytic data

 

This data helps us improve website performance and user experience. It does not include personal clinical information.

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2. When Do We Collect Information?

We collect information when you:

• Submit a contact form

• Subscribe to emails or updates

• Navigate or interact with pages on our site

• Access the site through a device or browser that automatically logs technical data

 

3. How Do We Use Your Information?

Information collected through our site may be used to:

• Respond to inquiries or requests

• Contact you if you request an appointment or information

• Send optional practice announcements or newsletters

• Improve website function, user experience, and performance

 

We do not use your website data for clinical purposes. We never sell or trade your personal information.

 

4. How Do We Protect Visitor Information?

• We do not process credit card payments through our website.

• We do not use vulnerability scanning to PCI standards because no financial data is collected online.

• Our site may or may not use SSL encryption depending on your hosting settings; however, no sensitive PHI or payment information is collected online.

 

All clinical information exchanged during your care is protected by HIPAA and is not collected through this website.

 

5. Do We Use Cookies?

Yes. Cookies allow us to:

• Understand how visitors navigate our site

• Improve website performance and user experience

• Recognize returning visitors

• Track aggregated usage data through analytics tools

 

Your Choices:

You may disable cookies through your browser settings.
If you turn cookies off, some website features may not function as intended, but your overall access to the site should remain unaffected.

 

6. Third-Party Disclosure

We do not sell, trade, or transfer personally identifiable information to outside parties, except:

• Website hosting providers

• Service providers who assist in operating our website

• Analytics or tracking tools (aggregated, non-identifiable data)

 

These parties are required to keep your information confidential.

We may disclose information if required by law or needed to protect our rights, safety, or enforce site policies.

 

Non-personally identifiable visitor data may be shared for marketing, analytics, or research purposes.

 

7. Third-Party Behavioral Tracking

We do not currently allow third-party behavioral tracking on our website. If this changes, we will update this Privacy Policy accordingly.

 

8. Children’s Online Privacy (COPPA)

We do not knowingly collect any information from children under 13. Our website and services are not directed toward children.

 

9. Fair Information Practices Compliance

Should a data breach occur involving non-clinical website information, we will notify users through an on-site notice within 7 business days.

 

Users have the right to pursue enforceable rights against data collectors or processors who fail to follow applicable privacy laws.

 

10. Your Ability to Update or Remove Information

You may update your personal contact information by:

• Calling our office

• Emailing the contact provided on the website

• Requesting changes through the website contact form

 

We do not maintain online patient portals through this website; all HIPAA-protected information is stored separately within our EHR system.

 

11. Updates to This Privacy Policy

Any changes to this Privacy Policy will be posted on this page with an updated effective date.

 

12. Contact Information

If you have any questions about this Privacy Policy, please contact:

Crestpoint Psych Services
Colorado Springs, Colorado
Phone: (719) 492-5548
Email: crestpointpsychservices@gmail.com
Website: www.CrestpointPsychServices.com