We offer a full spectrum of mental health services, including individual therapy for adults and specialized trauma interventions such as EMDR. Our services are tailored to support those managing anxiety, depression, PTSD, ADHD, relational issues, and more. We also provide consultations, work with first responders, and individuals navigating complex diagnostic needs.

We serve adults ages 18 and older. We also specialize in working with first responders, trauma survivors, neurodivergent individuals, and those navigating life transitions or high-stress professions.

Yes. All therapy and consultation services are available via secure telehealth platforms. This allows clients to access care conveniently from the comfort of their own homes while maintaining confidentiality and quality of service.

Crestpoint Psych Services operates as a private-pay practice, but we are happy to provide superbills for out-of-network reimbursement. We recommend contacting your insurance provider to determine what services may be reimbursable. When therapy services are not billed through insurance, there is no requirement to share mental health records with insurance providers. Using insurance often involves submitting information such as diagnoses, treatment plans, and session details, which may become part of your medical record and accessible to third parties. By choosing private pay therapy at Crestpoint Psych Services, you retain full control over your personal mental health information. Your care remains confidential, allowing you to determine who can access your records now and in the future. Insurance providers often require a formal mental health diagnosis in order to authorize and reimburse therapy services. While diagnoses can be helpful in some situations, not every individual seeking therapy fits neatly into a diagnostic category, and not all therapeutic work needs to be centered around a medical condition. Choosing private pay therapy allows you to focus on personal growth, relationship concerns, life transitions, and emotional well-being without the need for a diagnosis solely for insurance purposes. This flexibility ensures that therapy is shaped around your unique needs rather than insurance-driven requirements. Insurance plans frequently place limits on the type, length, and frequency of therapy they will cover. Some policies prioritize short-term approaches while restricting access to other evidence-based or integrative treatment methods that may be more effective for certain individuals. By opting for private pay therapy, you and your therapist can collaboratively select the therapeutic approach that best aligns with your goals and needs. This allows for more individualized, flexible, and meaningful care without restrictions imposed by insurance guidelines. Therapists who operate outside of insurance networks often have greater flexibility to pursue advanced training and certifications in specialized treatment modalities. Insurance constraints can sometimes limit access to innovative or holistic therapies that may be highly beneficial for certain individuals. Private pay therapy opens the door to a wider range of therapeutic options, including specialized approaches and integrative care models that may not fall within traditional insurance coverage but can be highly effective. Insurance-based therapy models often require high client volumes to remain financially viable, which can result in shorter sessions, limited availability, and restrictions on treatment frequency. Insurance guidelines may also influence how long therapy can continue. Choosing private pay therapy allows for greater flexibility in scheduling, the possibility of longer or more frequent sessions when appropriate, and the opportunity to build a deeper therapeutic relationship. This approach prioritizes quality of care and individualized progress rather than volume-driven treatment models. Ultimately, whether you choose insurance-based therapy or private pay services, the most important factor is selecting the option that best supports your needs, goals, and personal circumstances.

Crestpoint Psych Services is a private-pay practice and does not accept or bill insurance directly. Payment is due in full at the time of service for all therapy appointments. We accept major credit cards, debit cards, Flexible Savings Accounts (FSA), and Health Savings Accounts (HSA) cards. Although we do not work directly with insurance companies, we can provide you with a detailed receipt (commonly referred to as a superbill) that includes service codes, diagnoses, and other information your insurance provider may require for out-of-network reimbursement. We encourage you to contact your insurance carrier in advance to verify whether you have out-of-network mental health benefits, and to ask about deductibles, coverage percentages, and documentation requirements. If you are seeking reimbursement, you are responsible for submitting claims to your insurance company. Please keep in mind that reimbursement is not guaranteed, and any questions regarding coverage or claim status should be directed to your insurance provider. Benefits of Private-Pay Care • Your treatment is not bound by permanent diagnostic coding tied to insurance records. • Your personal and clinical information remains confidential and is not shared with insurance companies. • Care decisions are guided by clinical judgment and your individual goals—rather than insurance-driven limitations or requirements. Letters of recommendation and requests for administrative documentation are billed at $100 per hour. A minimum of one week’s notice is required for all paperwork requests. Requests requiring expedited turnaround are billed at $200 per hour.

If you're experiencing persistent struggles with memory, focus, emotions, or behavior—and you're unsure of the root cause—therapy can provide answers. If you're already aware of your challenges and are seeking coping strategies, healing, or personal growth, therapy may be the right next step. We’re happy to guide you in deciding which service is most appropriate.

A referral is not required to access services at Crestpoint Psych Services. All clients may self-refer and schedule appointments directly. Crestpoint Psych Services operates as a private, self-pay practice and does not participate with insurance plans, Medicare, or Medicaid. Payment for services is the responsibility of the client at the time of service, regardless of referral source. Because services are provided on a cash-pay basis, referrals, prior authorizations, or treatment plans from medical providers are not required for billing purposes. Clients who wish to seek out-of-network reimbursement independently may request a superbill; however, reimbursement is not guaranteed and is determined solely by the client’s insurance provider. Clients are responsible for understanding their own coverage, benefits, and reimbursement policies. With client consent, coordination of care with other providers may occur when clinically appropriate. However, clients are not required to obtain referrals or maintain external authorization to receive services at Crestpoint Psych Services.

To make an appointment, please contact our office phone on 719-492-5548, email us at crestpointpsychservices@gmail.com,(crestpointpsychservices@gmail.com) or click the schedule an appointment link on the main page. In any of these circumstances we will attempt to contact you by phone within 48 business hours (excluding weekends and holidays) and email you some further information if we can’t reach you. If the office is unattended, please leave a message, and we will return your call as soon as possible.

Appointments are reserved specifically for you, and timely attendance is essential to providing consistent, high-quality care. When an appointment is missed or canceled late, it prevents us from offering that time to other clients who may be waiting for care. We understand that emergencies and unexpected circumstances can arise. Each client will be granted one (1) courtesy cancellation with less than 24 hours’ notice. This courtesy will be documented in the clinical record. After the one-time courtesy has been used, any appointment canceled with less than 24 hours’ notice or missed without notification will be charged the full session fee. To maintain availability for all clients, we require at least 24 hours’ notice for cancellations or rescheduling. Appointments canceled with less than 24 hours’ notice or missed without notification will be considered a no-show. If a client arrives more than 20 minutes late, the session may be canceled at the clinician’s discretion and documented as a no-show, as sufficient time may no longer remain to provide effective care. Repeated late cancellations or no-shows (two or more occurrences) may result in a pause or discontinuation of services, based on clinical judgment and scheduling availability. If you are unable to attend a scheduled appointment, please notify us as soon as possible so the time may be offered to another client in need.

Crestpoint Psych Services is not a crisis or emergency service. Therapy and assessment services are provided during scheduled appointment times only. That said, we understand that difficult situations can arise and that, at times, you may need to be seen sooner than planned. If you believe you need a more urgent appointment, please let us know when you contact the practice. We will make reasonable efforts to offer an earlier appointment or place you on a cancellation waitlist when possible. If you or someone you are with is experiencing an emergency or is at immediate risk of harm, please seek emergency care right away. Call 911, go to your nearest hospital emergency department, or contact Colorado Crisis Services, available 24/7, by calling 1-844-493-TALK (8255) or texting TALK to 38255. If you are outside of Colorado, you may also contact the 988 Suicide & Crisis Lifeline by calling or texting 988. If you are unsure whether a situation is an emergency, it is always appropriate to err on the side of safety and contact emergency or crisis services.

In general, the law protects the confidentiality of all communications between a client and psychotherapist. No information is disclosed without prior written permission from the client.However, there are some exceptions required by law to this rule. Exceptions include: • Suspected child abuse or dependant adult or elder abuse. The therapist is required to report this to the appropriate authorities immediately. • If a client is threatening serious bodily harm to another person. The therapist is required to notify the police. • If a client intends to harm himself or herself. The therapist will make every effort to work with the individual to ensure their safety. However, if an individual does not cooperate, additional measures may need to be taken.

For some individuals, a combined approach that includes both medication and therapy may be appropriate. Decisions about medication are best made collaboratively with your medical provider based on your unique needs and circumstances. While medication can play an important role in symptom management, long-term growth often requires addressing the underlying patterns, experiences, and responses that contribute to distress. Therapy focuses on understanding these root contributors and developing more effective ways of relating to stress, emotions, and behavior. An integrated approach to care—where psychological treatment works alongside medical support when needed—can promote more sustainable change, improved functioning, and a greater sense of overall well-being.

How many sessions you may need varies from person to person and depends on the nature and complexity of your concerns. Many individuals find benefit in anywhere from one to twelve sessions, while others may require longer-term or more regular support. Some clients engage in an initial course of therapy and return periodically for additional sessions as needed, viewing therapy as a trusted source of support during different stages of life. Others may only need a small number of sessions to address a specific, focused concern. For individuals seeking therapy or coaching related to performance, professional development, or high-stakes situations, a series of sessions may be helpful leading up to an important event, exam, or transition, or as ongoing support within a demanding career. Your clinician will be able to provide a more individualized recommendation once they have developed a clear understanding of your goals and needs, which typically occurs within the first one or two sessions.

Your first therapy appointment is focused on getting to know you—your concerns, your goals, and your history. While you’re attending a therapy session, we’ll ensure the space feels safe, structured, and personalized to you. You will be sent an email in advance of your initial appointment with lots of information about our practice and what to expect. You will also be asked to complete a personal details form in advance of your session online to ensure we have all the information we need . With your session being conducted via telehealth, you will be asked to complete a consent form online or on the day of your appointment. This form includes confirmation of your physical location at the time of the session, updated contact information, and emergency contacts. This information is required to ensure client safety and appropriate response in the event of an emergency. You will have the opportunity to review and discuss any questions regarding these forms, as well as your therapy process, with your provider during your initial appointment.

Most individual therapy sessions are 45-50 minutes long. Frequency depends on your needs and treatment goals, but many clients attend weekly. We collaborate with you to create a schedule that supports consistent progress without becoming overwhelming.

Eye Movement Desensitization and Reprocessing (EMDR) is a specialized therapy that helps individuals process and resolve distressing memories and trauma. It’s particularly effective for PTSD, complex trauma, anxiety, and grief. We offer EMDR for clients who may feel “stuck” despite previous therapy or who have experienced distressing life events.

For many adults, traditional weekly therapy can be transformative—but sometimes life demands a more focused, accelerated path to healing. EMDR Intensives are structured, extended sessions of Eye Movement Desensitization and Reprocessing designed to create sustained therapeutic momentum in a shorter period of time than standard weekly appointments.What Is an EMDR Intensive?An EMDR Intensive is a concentrated therapeutic experience where you engage in multiple hours of EMDR in a single session or across consecutive days. This format allows deeper work without the interruption of weekly gaps, maintaining continuity in processing and supporting more rapid progress toward your goals.Unlike traditional one-hour weekly sessions, intensives provide extended blocks of time for focused processing. This can allow you to address core memories, long-standing emotional responses, and persistent distress in a way that respects both your nervous system and your schedule. Whom EMDR Intensives Are Designed For?EMDR Intensives may be a strong fit if you: * Have unresolved traumatic experiences that continue to impact daily functioning. * Are seeking accelerated progress without months of weekly visits. * Prefer a focused therapeutic approach that maximizes continuity and depth. * Have specific targets—such as anxiety, trauma, or self-critical patterns—that you want to address with sustained processing. Not everyone is a candidate for intensive work, and an initial consultation helps determine whether this format aligns with your readiness and clinical goals. Benefits of the Intensive Format: The concentrated nature of EMDR Intensives offers several potential advantages: * Deeper engagement: Extended sessions reduce fragmentation, allowing for more in-depth processing. * Time efficiency: Progress that might take months of weekly therapy can be condensed into focused days. * Reduced start/stop interruptions: By working in extended blocks, you spend less time repeating orientation and more time in the heart of your work. * Flexible scheduling: For adults with demanding lives or travel constraints, intensives offer a practical alternative to weekly appointments. What to Expect: * Pre-Intensive Consultation and Preparation: We begin with a discussion of your history, goals, and readiness, and prepare you with grounding skills and stabilization strategies. * Extended Processing Sessions: Sessions may span several hours in a single day or over several consecutive days, structured to support sustained therapeutic engagement. * Post-Intensive Integration: After the intensive work, we focus on consolidating gains, understanding insights, and building strategies to support ongoing progress. * This format preserves the full clinical integrity of EMDR while honoring your time, commitment, and therapeutic objectives. Is an EMDR Intensive Right for You? An EMDR Intensive is not about quick fixes, but about structured and intentional healing that respects your pace and readiness. If you’re interested in exploring this option, please contact us for a consultation to determine if this approach matches your needs. EMDR Intensive Pricing: EMDR Intensives are offered as a private-pay service and are priced to reflect extended clinical time, specialized training, and individualized planning. Intensives are not typically covered by insurance due to the format and length of sessions. Half-Day EMDR Intensive (4 hours): $1,800 Full-Day EMDR Intensive (8 hours): $2,800 Multi-Day Intensives (5 hours/4 days): $8000 What’s Included: * Pre-intensive consultation and planning * Extended EMDR processing sessions * Integration and follow-up support recommendations A deposit may be required to secure scheduling, and final payment is due prior to the intensive session. Insurance reimbursement may be possible through out-of-network benefits, but is not guaranteed. Deposit & Cancellation Policy A non-refundable deposit is required to secure all EMDR Intensive appointments. The deposit amount will be applied toward the total cost of the intensive and must be received prior to scheduling. Because intensives require significant clinical preparation and extended time reserved exclusively for you, cancellations or rescheduling requests must be made at least 7 days in advance of the scheduled intensive. Cancellations made with less than 7 days’ notice will result in forfeiture of the deposit. In the event of same-day cancellation or failure to attend the scheduled intensive, the full session fee may be charged. Rescheduling requests are subject to availability and may require an additional deposit. Exceptions may be considered at the clinician’s discretion in cases of emergency or unforeseen circumstances.

Finding the right therapist is an important step in creating a positive and effective therapeutic experience. When making your decision, consider the therapist’s training, qualifications, and areas of specialization, as well as the types of therapy they offer and their overall approach to treatment. Equally important is your personal comfort level. Feeling understood, respected, and supported helps build trust and a strong therapeutic relationship, which plays a key role in meaningful progress. The right therapist is someone you feel comfortable opening up to and working collaboratively with toward your goals.

Progress in therapy can look different for everyone, but many people begin to notice positive changes in their mood, behaviors, relationships, and ability to manage stress over time. Improvement often happens gradually and may include feeling more confident, gaining new perspectives, and developing healthier coping skills. Openly discussing your goals and experiences with your therapist can help track progress and ensure therapy continues to meet your needs. Together, you can adjust the approach as needed to support your growth and well-being.

Feeling comfortable and supported by your therapist is essential for effective therapy. If you find that something doesn’t feel like the right fit, it’s encouraged to share your concerns openly with your therapist. Many concerns can be addressed through honest communication. If, after discussing your feelings, the connection still doesn’t feel right, it’s okay to explore working with a different therapist. Building trust and rapport can take time, but a strong therapeutic relationship plays a key role in positive outcomes and meaningful progress.

Therapy is not meant to alter your core personality. Instead, it helps you gain insight into patterns of thoughts, emotions, and behaviors that may be impacting your well-being. Through this process, many people learn new skills, improve emotional awareness, and make meaningful changes that support healthier relationships and daily functioning. Therapy encourages growth and adaptability, allowing you to respond to life’s challenges in more balanced and effective ways while staying true to who you are.

It’s completely normal to feel unsure about what to bring up in therapy at times. You don’t need to come in with a specific agenda or prepared topics. Your therapist can help guide the conversation by asking questions, exploring recent experiences, or checking in on how you’ve been feeling emotionally. Often, simply talking about what’s been on your mind, even if it seems small or unclear, can lead to meaningful insights and progress. Therapy is a flexible space designed to support you wherever you are in the moment.

Strong or uncomfortable emotions can sometimes surface during therapy, particularly when exploring sensitive or meaningful experiences. This is a natural part of personal growth and healing. Your therapist is there to support you through these moments, helping you process emotions at a pace that feels manageable and safe. Working through challenging feelings in a supportive environment often leads to greater understanding, relief, and emotional strength over time.

Not always. Therapy is tailored to your personal goals and needs, and different therapeutic approaches focus on different areas. Some forms of therapy explore past experiences to better understand current patterns, while others concentrate on present challenges and future goals. Your therapist will collaborate with you to choose an approach that feels comfortable and aligns with what you hope to work on, ensuring therapy supports you in the most effective way possible.

Certain types of therapy, such as couples or family therapy, are designed to include more than one person. If you are participating in individual therapy and feel that involving a family member or trusted friend could be beneficial for a specific session, it’s best to talk with your therapist about it first. Your therapist can help determine whether including someone else aligns with your treatment goals and would be helpful for your progress.